Organizing mom and pop

Here's an interesting account of the efforts of one young employee to unionize a family business. The headline is misleading because the efforts started before he was fired. The point here for employers is the dispute really isn't over wages and benefits, rather its over irritants many employers wont see or acknowledge. It is these irritants, and management's failure to provide an acceptable rationale for its policies, that drive employees to seek third party representation, more than wage benefit issues.